COD Power Group
Ecommerce operations platform · Cash on delivery
One place to run cash-on-delivery selling end to end — orders, stock, couriers, call-centre confirmations and payouts — instead of a spreadsheet per country.
Context
Ecommerce operations platform · Cash on delivery
The business problem
Cash-on-delivery sellers lose money in the gap between the order and the doorstep: unconfirmed leads, stock nobody tracks, courier statuses in four dashboards and payouts reconciled by hand.
Previous / manual process
Cash-on-delivery sellers lose money in the gap between the order and the doorstep: unconfirmed leads, stock nobody tracks, courier statuses in four dashboards and payouts reconciled by hand.
Desired outcome
One place to run cash-on-delivery selling end to end — orders, stock, couriers, call-centre confirmations and payouts — instead of a spreadsheet per country.
The solution
System designed
A marketing site plus an operations dashboard: orders, stock, invoices, sourcing requests, lead sources, call-centre confirmation stats, shipping status across couriers, and seller / affiliate account models.
What was delivered
A marketing site plus an operations dashboard: orders, stock, invoices, sourcing requests, lead sources, call-centre confirmation stats, shipping status across couriers, and seller / affiliate account models.
How it works
Step 1
Cash-on-delivery sellers lose money in the gap between the order and the doorstep: unconfirmed leads, stock nobody tracks, courier statuses in four dashboards and payouts reconciled by hand.
Step 2
A marketing site plus an operations dashboard: orders, stock, invoices, sourcing requests, lead sources, call-centre confirmation stats, shipping status across couriers, and seller / affiliate account models.
Step 3
A complete operating picture for a cash-on-delivery business: the customer-facing service catalogue and both account models on one side, and on the other an operations console covering orders, stock, invoices, call-centre confirmations and multi-courier shipping status. The concept defines the whole COD chain — sourcing, confirmation, delivery, return, remittance — as one system ready for implementation.
A complete operating picture for a cash-on-delivery business: the customer-facing service catalogue and both account models on one side, and on the other an operations console covering orders, stock, invoices, call-centre confirmations and multi-courier shipping status. The concept defines the whole COD chain — sourcing, confirmation, delivery, return, remittance — as one system ready for implementation.
A complete operating picture for a cash-on-delivery business: the customer-facing service catalogue and both account models on one side, and on the other an operations console covering orders, stock, invoices, call-centre confirmations and multi-courier shipping status. The concept defines the whole COD chain — sourcing, confirmation, delivery, return, remittance — as one system ready for implementation.
Evidence available
Real project images are shown on this page.
Key capabilities
Visual walkthrough
Screens from the real product.
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