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COD Power Group

Ecommerce operations platform · Cash on delivery

One place to run cash-on-delivery selling end to end — orders, stock, couriers, call-centre confirmations and payouts — instead of a spreadsheet per country.

Project gallery

Main screens and details from the project.

Context

Ecommerce operations platform · Cash on delivery

The business problem

Cash-on-delivery sellers lose money in the gap between the order and the doorstep: unconfirmed leads, stock nobody tracks, courier statuses in four dashboards and payouts reconciled by hand.

Before the project

Cash-on-delivery sellers lose money in the gap between the order and the doorstep: unconfirmed leads, stock nobody tracks, courier statuses in four dashboards and payouts reconciled by hand.

Goal

One place to run cash-on-delivery selling end to end — orders, stock, couriers, call-centre confirmations and payouts — instead of a spreadsheet per country.

The solution

What was built

A marketing site plus an operations dashboard: orders, stock, invoices, sourcing requests, lead sources, call-centre confirmation stats, shipping status across couriers, and seller / affiliate account models.

What was delivered

A marketing site plus an operations dashboard: orders, stock, invoices, sourcing requests, lead sources, call-centre confirmation stats, shipping status across couriers, and seller / affiliate account models.

How it works

1

Step 1

Cash-on-delivery sellers lose money in the gap between the order and the doorstep: unconfirmed leads, stock nobody tracks, courier statuses in four dashboards and payouts reconciled by hand.

2

Step 2

A marketing site plus an operations dashboard: orders, stock, invoices, sourcing requests, lead sources, call-centre confirmation stats, shipping status across couriers, and seller / affiliate account models.

Project materials

Project images are available in the gallery above.

Key capabilities

Orders & stockCall-centre pipelineCourier trackingInvoicingSeller & affiliate rolesAnalytics

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